ChildMedCare
CHILDMEDCARE · INTERNATIONAL FAMILY SUPPORT

Complex pediatric questions.
Rare conditions & specialist review.

If you are unsure which specialty to contact, ask our team about the hospital’s review and referral process.

SPECIALTY OVERVIEW

Hospital services

Shanghai Jiao Tong University School of Medicine highlights the hospital’s work in complex pediatric care, critical care and rare diseases.

Preparing for your consultation

When the appropriate specialty is unclear, a well-organized summary can help the hospital decide how to review the request. Do not assume that a multidisciplinary consultation is available without confirmation.

Questions to confirm with the hospital
Planning topicWhat to ask
Main questionDescribe what the family wants the hospital to clarify.
Previous reviewAsk which existing specialist summaries and investigation reports should be provided.
Department routingConfirm who will decide which department should receive the request.
Visit scopeAsk whether any proposed appointments require different dates, departments or campuses.

Questions for our team

  • Referral requirements when the specialty is unclear.
  • How the hospital routes a request between departments.
  • Review process and visit requirements.

What to include in your inquiry

  • Your country and a parent or guardian’s contact details.
  • A general description of the type of specialist help you are exploring.
  • Your questions about referral requirements and the review process.
The hospital confirms clinical suitability, appointments and costs.
COMMON QUESTIONS

Frequently asked questions.

Will you decide which specialists my child needs?+

No. Clinical routing and any need for multidisciplinary review are determined by the hospital. We help you frame your initial inquiry.

Does a national center designation guarantee acceptance?+

No. Acceptance depends on the hospital’s review, clinical suitability and availability. A designation is not a guarantee of an individual outcome.

Can you help in a medical emergency?+

This website is not an emergency service. For an emergency, contact your local emergency services.

Your inquiry.

Your inquiry is private.

Your privacy.

Use this service only if you are 18 or older. Please do not enter children’s names, medical records, passport details or other sensitive personal information.

Your inquiry

We use your name, email, optional phone number, country and inquiry to follow up. Your inquiry is stored privately and is not published.

AI conversations

Our AI service processes chat messages to answer coordination questions. We retain conversations privately for our team to follow up. Processing may take place outside your country. Inquiry contact details are not sent to the AI service.

Session storage

A temporary cookie remembers your chat and inquiry status. Ending a session does not delete stored conversations. We limit requests to prevent abuse.

Access and deletion

For correction or deletion requests, email [email protected].